Security And Compliance Policy Document - 970 Words

Security and Compliance Policy Document: Law and your IT Environment There are at least 36 states that have enacted legislation that requires sensitive and personal information to warn the individuals of a security breach. The states that are led the way in creation these kind of laws is California, And all the other state would expanded upon the requirements by the way that California has start to do with creation the laws. You also have federal legislation. They also have survey data that they have collected to identity theft. If there is a breach you have to be notification by law. The breach notification duties would in power them to have new access controls, they may also want to encryption everything that they have on their system. They would not want to have any open source or any clear text to where any one that want to get it could. You want to create safe place period for notification. A concerns that identity theft a data center has leaked personal information of over 265,000 California state employees the legislature in this countryâ€⠄¢s was the first state that level the security breach notification. This law was in affective in July 1, 2003 and it was call the security breach information act or senate bill 1386. After this data breach notification law was done In other states are doing the same kind of laws that would deal with the same data breaches. In this studies in which they show roughly between 200 to 250 breaches. 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Child Molestation Informative Speech - 845 Words

Child Molestation Outline General Function: To Inform Specific Purpose: After my speech my audience will know what child molestation is, the road to recovery, and the obstacles along the way. Central Idea (Thesis Statement): Most people fear the fact’s of child molestation, but the truth is there is a very distinct definition to child molestation, severe effects to the child in the aftermath, and a long road to a successful recovery. Pattern of organization: Topical Outline: I. Introduction A. Quote--One in every three girls and one in every six boys will be sexually abused before their eighteenth birthday. In the United States alone there are an estimated sixty million survivors of sexual abuse. Sixty-seven percent were†¦show more content†¦b. Victims that seek professional help through workshops, reading about others experiences, and undergoing psychotherapy have helped victims have a normal and substantial life. i. Eye movement Desensitization and Reprocessing III. Conclusion A. Child molestation is a national and worldwide problem. The effects of child molestation can affect an individual for a lifetime. The only way to stop sexual abuse is to be aware and be receptive to the figures and numbers, the truth of the matter is sexual abuse to children is a growing problem. B. Challenge—Sign the petition on http://www.change.org/petitions/prevent-child-sexual-abuse-pass-erin-s-law-at-the-federal-level to pass Erin’s Law on a federal level. To prevent sexual abuse by having schools educate children on sexual abuse. Works Cited Merryn, Erin. Stolen innocence: Triumphing Over a Childhood Broken By Abuse: a Memoir. Deerfield Beacch: Health Communications, 2004. Print. Teddi Bloom, personal experience, lifetime. http://www.childmolestationprevention.org http://www.childmolestationprevention.org/pages/tell_others_the_facts.html www.futureofthechildren.org http://futureofchildren.org/futureofchildren/publications/docs/04_02_02.pdf www.chidhelp.org http://www.childhelp.org/pages/immediate-effects-of-child-abuseShow MoreRelatedCommunication Techniques Of Harvey Milk1635 Words   |  7 Pagesaround the world. Two texts that perhaps best captured Milk’s messages and the powerful ways through which he communicated them are an interview from the free gay San Francisco Kalendar magazine from 1973, and You’ve Got to have Hope, or The Hope Speech’, a public address from Milk intended to â€Å"embolden a strong GLBTQ nationalism within the Castro, while also appealing for an alliance with other disenfranchised groups and straight folk† (Milk et al. 2013 p.147). First impressions count. In 1973Read MoreOcd - Symptoms, Causes, Treatment131367 Words   |  526 Pagesbasic emotion of fear, is a universal human experience that plays a central role in human adaptation and survival. The basic function of fear is to signal a threat or impending danger (Barlow, 2002). The feeling of anxiousness associated with making a speech before 3 4 THE NATURE OF OCD a large audience or going for a job interview is understandable, given the potential for embarrassment or rejection. Even some of the phobias that are well known to clinicians, such as acrophobia (fear of heights)

Financial Management Group Holdings Limited

Question: Discuss about the Financial Management for Group Holdings Limited. Answer: Introduction: For this research paper, I would like to pick Costa Group Holdings Limited (CGC) as a research company. Costa Group is an ASX listed organization. Costa is an Australian public company that produces, advertises and distributes fruit and vegetables in the market. Along with this, Costa is the biggest fresh fruit and vegetable dealer in Australia market. It provides avocados, raspberries, blueberries, citrus, bananas, grapes, tomatoes, mushrooms, etc. to the customers. Moreover, the company also offers logistics as well as supply chain solutions to retailers, wholesalers, and FMCGs. The head office of Costa is situated in Ravenhall, Victoria (Costa. 2016). Currently, the company is providing services to supermarket chains, retailers, grocers wholesalers and food producers of Australia and all over the world. In addition, Harry Debney is the chief executive officer (CEO); and Linda Kow is the chief financial officer (CFO) of Costa. On the other hand, the chief financial officer of the organizations is responsible for the financial growth and success of the business. The CFO performs numerous important roles and responsibilities to achieve the financial goals of the firm in an effective manner (Kyriazoglou, 2012). Along with this, the major general areas for the CFO of the organization are described as below: Financial Planner: The chief financial officer of an organization works as a financial planner of the business. Under this area of responsibility, the CFO of Costa does effective financial planning in order to improve the financial performance of the business. Along with this, the CFO of the firm makes effective budgetary arrangements to accomplish the monetary objectives of the business in a pre-decided day and age. Moreover, with the assistance of these budgetary arrangements, business association can utilize its accessible assets and funds in a suitable way. The CFO plays an important role to monitor and control the income of the business successfully. The CFO of Costa has close eyes on all the monetary exchanges of the business (Oakes and Galagan, 2011). Along with this, the CFO of the organization makes numerous powerful money related arrangements to raise the capital and funds of the firm. The CFO is also responsible to create and carry out various powerful money related plans and arrangements th at are essential to increase the funds of the business in an effective and an appropriate manner. On the other hand, the CFO of Costa assesses the monetary necessities and creates long haul budgetary arrangements to satisfy the money related requirements of the business in a viable and a proper way. The CFO is also responsible to discover elective choices that assume a noteworthy part to satisfy the money related necessities of the firm in a convenient way. Moreover, the CFO of Costa also plays a major role to pay the assessments and levy of the business so as to enhance the money related execution of the association (Dlabay and Burrow, 2007). Along with this, the CFO creates powerful bookkeeping arrangements and strategies for acquiring, credit, installment, accumulations, and all the money related commitments that are identified with the business. As a result, it can be said that, the CFO of Costa is mindful to do compelling budgetary arranging and to deal with all the money related exercises of the business in an appropriate way. Financial Functions Developer: The chief financial officer of Costa also works as accounting financial functions developer. The CFO of the organization creates accounting financial functions in order to improve the financial performance of the business. This is a noteworthy region of obligation regarding the CFO of the firm. It is a direct result of with the assistance of powerful money related capacities; the CFO gets to be ready to make compelling monetary arrangements to enhance the budgetary execution of the business. Along with this, accounting financial functions are useful to create hazard moderation procedures to diminish monetary dangers in a powerful and a suitable way. The CFO of Costa creates accounting financial functions in order to enhance the money related execution of the firm (Kasunic and Kasunic, 2009). Moreover, the CFO of the firm actualizes a progressing arrangement of upgrades to make adjustments in the accounting financial functions. In addition to this, the CFO gets comfortable with t he plans of action of the firm. This is key to make esteem and to do all the bookkeeping and money related capacities in a precise way. On the other hand, the CFO is dependable to enhance both expected and genuine monetary execution of the business. The CFO receives and actualizes diverse money related techniques, for example, proportion examination, adjusted scorecard, and so on to enhance both monetary execution of the firm. The CFO assumes a basic part with a specific end goal to set up a solid correspondence between shareholders, budgetary examiners and venture financiers of the firm (Karaian, 2014). Moreover, there are various intrinsic objectives behind the advancement of bookkeeping/money related capacities. For case, with the assistance of these capacities, the CFO controls the staff of the firm. The CFO creates diverse approaches and techniques; so that the workers can play out all the bookkeeping/money related capacities in an exact way. Apart from this, the CFO of Costa is capable to keep up the exactness of the budgetary information and data. The CFO adjusts the representatives into group; so they may per form bookkeeping/budgetary capacities to enhance general execution of the business (Cannon, Bergmann and Pamplin, 2006). For that reason, it can be said that, the CFO of Costa develops effective accounting financial functions to accomplish the financial goals of the firm in an effective and a proper manner. Financial Risks Reducer: The chief financial officer of Costa also works as the financial risks reducer to improve the overall performance of the organization. For case, the CFO of an association assumes a noteworthy part to lessen the monetary dangers of the business (Batman, 2007). The CFO is completely dependable to recognize the money related dangers that may occur in the monetary ranges of the association. In addition to this, the CFO of the organization has inside and out learning of the bookkeeping data frameworks that are utilized by the firm to oversee and control all the budgetary exercises of the business. Moreover, the CFO is responsible to control various sorts of dangers that may influence the money related execution of the business contrarily. The CFO is capable to relieve the dangers that are connected to loss of business partners. Along with this, the CFO of Costa also plays a major role to moderate risks that are identified with the brand picture of the firm (Ferguson, 2006). The CFO create s powerful procedures and centers its consideration on solid administration and brand quality to enhance the brand picture of the business effectively. On the other hand, the CFO of the firm creates hazard relief systems to alleviate budgetary dangers of the business in a successful and a more far reaching way. For case, the CFO makes hazard relieve system to moderate the money related danger that is connected to the progressions of product costs. For case, to decrease this kind of danger, the CFO grows long haul altered value contracts. The CFO takes help of cost cutting strategies with a specific end goal to keep up the product costs' adjustments in a successful way (Fitch, 2007). Moreover, the CFO of firm creates hazard moderation system to lighten outside trade hazard. The CFO chooses the level of remote exchange, finds the plausible misfortunes furthermore executes supporting techniques to relieve outside trade hazard. Along with this, the CFO of Costa creates hazard moderation system to ease the dangers that are connected to the agreement disappointments. The CFO affirms every one of the agreements to satisfy their terms and c onditions with a specific end goal to alleviate the agreement disappointments' danger in a proper way (Bouchoux, 2009). Thus, it can be said that, the CFO of the firm is completely mindful to appreciate and moderate money related dangers to enhance the budgetary execution and to fulfill monetary objectives of the business in an effective and a more comprehensive manner. Apart from this, the responsibilities of the CFO affect the definitive goal and objective of the business. An association attempts to finish its objectives and destinations in a predefined day and age (Bragg, 2011). In addition, the firm is at risk to oversee and control its assets and monetary exercises to accomplish the business targets adequately. In this circumstance, the CFO of the firm controls all the monetary exercises of the business in an appropriate way. The CFO of the firm utilizes the accessible assets to raise the capital and funds of the business. The budgetary development of the firm is specifically connected to the business goals and objectives of the association. In this circumstance, the firm gets to be ready to accomplish ultimate objective of the organization. For this reason, it can be said that, the duties performed by the CFO have an effect on the ultimate objective of the business (Dergel, 2014). In this way, it can be said that, the CFO of an organization pe rforms numerous responsibilities to achieve the financial and business goals objectives of the business. The Efficient-Market Hypothesis is a critical venture hypothesis that was produced by Professor Eugene Fama. The EMH hypothesis is helpful for financial specialists keeping in mind the end goal to settle on speculation choice to increase higher returns. In addition to this, the EMH hypothesis insists that, in a fluid business sector, security costs totally reveal all the accessible budgetary data of the business associations. The efficient market hypothesis subsists in various degrees, for example, solid, semi-solid, and feeble. These diverse degrees of EMH hypothesis address the nook of non-open data in business sector costs (Graham and Dodd, 2008). Along with this, the efficient market hypothesis expresses that stocks dependably bargain at their reasonable esteem so; financial specialists can't buy underestimated stocks and exchange stocks at expanded costs. Furthermore, efficient market hypothesis advises that it is unfeasible to beat the business sector in view of securities exch ange productivity uncover all the significant budgetary data of the associations. Apart from this, the efficient market hypothesis assumes a huge part to choose a portfolio to acquire higher benefits at lower hazard. Be that as it may, the pension fund manager might not pick a portfolio with a pin if the efficient market hypothesis is valid. There are various purposes for this. For case, the real reason is that a portfolio with a pin won't work in the support of the financial specialists in the event that it includes higher level of danger. In addition, a portfolio with a pin would not have the capacity to give higher level of consumer loyalty. The benefits store supervisor may pick a portfolio with a pin if the EMH is valid and stocks are all around differentiated (Lee, Lee and Lee, 2009). Moreover, the EMH does not intend to pick a portfolio with a pin. The manager should not consider the EMH to choose a portfolio. The primary purpose for it is that a substantial number of stocks are not all around enhanced in the business sector. All things considered, the mang er must pick just an all around expanded portfolio to build benefits and to moderate danger in a proper way. On the other hand, the EMH hypothesis does not portray that determination of portfolio must be finished with a pin. There are various essential standards that the fund manager should take after to choose a portfolio adequately. The main standard expresses that an all around enhanced portfolio is suitable to get higher profit for a portfolio. The second standard avows that the financial specialist must guarantee the level of danger before the choice of portfolio. The third standard clarifies that the selected portfolio must have the capacity to give tax cuts to the financial specialists (Tyson, 2016). So, the manager should concentrate on these tenets to choose a portfolio with a pin. The EMH theory can't pick a suitable portfolio to the financial specialists. A portfolio with a pin would not be capable to fulfill the clients. As a consequence, the manger might not choose a portfolio just on the premise of the effective market hypothesis. References Batman, J.L. (2007). Advising the Small Business: Forms and Advice for the Legal Practitioner. USA: American Bar Association. Bouchoux, D.E. (2009). Business Organizations for Paralegals, Fifth Edition. USA: Aspen Publishers. Bragg, S.M. (2011). The New CFO Financial Leadership Manual. UK: John Wiley Sons. Cannon, D.L., Bergmann, T. S. and Pamplin, B. (2006). CISA Certified Information Systems Auditor Study Guide. UK: John Wiley Sons. Costa. (2016). About Us: Available At: https://costagroup.com.au/ [Accessed On: 20th Sept. 2016] Dergel, S. (2014). Guide to CFO Success: Leadership Strategies for Corporate Financial Professionals. USA: John Wiley Sons. Dlabay, L. and Burrow, J.L. (2007). Business Finance. USA: Cengage Learning. Ferguson, M.R. (2006). The Executive Branch of State Government: People, Process, and Politics. Australia: ABC-CLIO. Fitch, T. (2007). Career Opportunities in Banking, Finance, and Insurance, Second Edition. Infobase Publishing. Graham, B. and Dodd, D.L.F. (2008). Security Analysis (6th ed.). USA: Tata McGraw-Hill Companies Inc. Karaian, J. (2014).The Economist: The Chief Financial Officer: What CFOs do, the influence they have, and why it matters. UK: Profile Books. Kasunic, T.K.F.T., and Kasunic, F.T. (2009). Supersize Your Small Business Profits!: How to Survive the Current Recession and Manage Your Small Business Profitably During Turbulent Economic Times. Australia: Trafford Publishing. Kyriazoglou, J. (2012). Business Management Controls: A guide. USA: IT Governance Ltd. Lee, A.C., Lee, J.C. and Lee, C.F. (2009). Financial Analysis, Planning Forecasting: Theory and Application. USA: World Scientific. Oakes, K. and Galagan, P. (2011). The Executive Guide to Integrated Talent Management. USA: American Society for Training and Development. Tyson, E. (2016). Investing For Dummies. John Wiley Sons.

Tyler Pet Foods Essays - Pet Foods, Dog Food, Dogs, Supermarket

Tyler Pet Foods I. SUMMARY Tyler Pet Food Inc. is a major distributor of dog food for show-dog kennels in the United States. After some researches and discussions, Tyler Pet Foods (TPF) decided to enter into the household dog food market in the Boston, Massachusetts metropolitan area. TPF hired a consulting firm to help it promote and distribute its product. The programs included situational and competitive analysis, the problems and opportunities of the company, and creative strategies to promote its product. II. INDUSTRY The sales of dog food will total almost $5.6 billion this year, with $3.1 billion in sales coming from supermarket chains. The Boston area has 1.5% of the U.S. population, and 1.5% of the dog population. The dog food industry has been growing rapidly because of owners desire for companionship or need for protection. Dog owners are generally price sensitive, yet they spend more than $10 billion annually for veterinary fees and medications for dogs. Supermarkets make approximately 55% of all dog food sales. Typically, all pet foods are located in one area of the store, separate from human foods. The following graph shows the detailed market potential of Show Circuit dog food. Category Share of Dog Food Total Sales of Dog Food Boston Market Potential Supermarket % Show Circuit Market Potential Canned 23.7% $5.6 billion 1.5% 55% $10,949,400 Dry 58.6% $5.6 billion 1.5% 55% $27,073,200 Semimoist 2.2% $5.6 billion 1.5% 55% $1,016,400 Treats 15.5% $5.6 billion 1.5% 55% $7,161,000 III. COMPETITION There are about 50 dog food manufacturers and 350 dog food brands in the United States. Ralston Purina, Kal-Kan, Heinz, Nestl? USA, and Nabisco, together capture 83% of all supermarket sales. Traditionally, dog food comes in four forms: canned, dry, semimoist, and snack-type. Either the introduction of Show Circuit would add a new segment for frozen dog food or TPF would segment it between the dry and moist segments already established. The prices of these forms of food can range between $.55 for a 5.5 oz. can up to $9.99 for a 13.5 lb. bag. Because dog food is heavily advertised, TPF must follow suit to remain competitive in the industry. IV. PROBLEMS TO BE ADDRESSED After meeting with representatives from Marketing Ventures Unlimited, these questions were left to be answered: 1. Was the market itself adequately defined? 2. What position would Show Circuit seek in the market? Should the program be targeted toward all dog food buyers or toward specific segments? 3. Could the food brokers get distribution in supermarkets given the sales program? 4. What should be TPF's recommended selling list price to the consumer for Show Circuit? 5. Could TPF at least break even in the introductory year and achieve a 15 percent return on sales in subsequent years? V. PROBLEMS ADDRESSED On the question about the market itself being adequately defined, I believe that it was narrowed down adequately to the single and married couples between the ages of 21 and 50 years of age with an income greater than $25,000. This represents a focused target market but it is questionable whether the market is large enough to be profitable. On the question about the market positioning, Show Circuit will be marketed as a high-quality food that has for years, been exclusively sold to owners of show dogs. The product is also differentiable from other forms of pet food, since it is a frozen pet food, and one of the first organic dog foods. Consumers would find this dog food in the frozen food section of a supermarket along side the food that you would serve to other family members. The problem of the food brokers getting distribution in supermarkets represents the greatest challenge for TPF. However, the pioneering work has already been done by a frozen dog treat called Frosty Paws. Frosty Paws has already gained freezer space next to ice cream in Boston area supermarkets. It is difficult to convince supermarkets to give up a proven product's space, for an unproven, untested product. It may be necessary to offer higher profit margins to the frozen food buyers, to encourage them to free up space to sell Show Circuit. The following graph demonstrates the selling price and the contribution margins. CANNED CASE CANNEDTUB SEMIMOIST CASE SEMIMOIST TUB Price to Consumer $18 $1.50 $11.16 $0.93 Price

Tips for Attaining Editorial Consistency

Tips for Attaining Editorial Consistency Tips for Attaining Editorial Consistency Tips for Attaining Editorial Consistency By Mark Nichol How much time and effort should a writer put into consistency? And how much energy should an editor devote to it? The answer, as with many editorial issues, is not that simple, but it is easy to elucidate. A book or a book-length publication, such as an extensive report, must for the sake of a reader’s respect for the authority of the argument and/or the regard of the care taken by the writer, strive for flawless consistency in all regards. But note that â€Å"flawless consistency† does not necessary mean â€Å"precisely the same every time.† If not, what does it mean? When an entity, whether a person or a company or organization, is mentioned repeatedly in one document, of course the name should be spelled correctly each time. But there are acceptable variations to the treatment of the name. When a biography of Sir Arthur Conan Doyle, for example, names him for the first time, the reader should see those four components of his name. But his last name alone is sufficient thereafter with exceptions. An emphatic reference to his strength of character may require a stylistic flourish: â€Å"But Sir Arthur Conan Doyle wasn’t about to let her get away with that.† A quotation in the book may refer to him before he was knighted, or the person quoted may simply have omitted the honorific. Complicating matters, it appears that later in life, the creator of Sherlock Holmes preferred to use â€Å"Conan Doyle,† though without a hyphen, as his surname, so the writer must decide whether to use the single surname or the double version and must do so consistently. By the same token, a company or organization name is often spelled out only the first time it is used, and is then referred to by a short form (for example, Dow, rather than Dow Chemical Company) or an acronym or initialism (NASA, rather than the National Aeronautic and Space Administration, for instance). As with a personal name, there’s no reason to revert to the full name outside a quotation or some other anomalous usage. And what if a book is a collection of essays by various writers? The editor of the anthology is responsible for establishing a style that remains consistent throughout unless, of course, one or more contributions are previously published in a differing form of the language, such as an essay by a British English writer among American English authors. The editor may edit the essay to conform to American English style, but it’s easier to leave it as is and acknowledge the discrepancy in the introduction or in a note. As for treatment of names, an anthology’s editor might choose to resume full forms at the beginning of each chapter to reacquaint the reader, then resort to short forms or abbreviations after each chapter’s first reference. In the case of words with more than one correct spelling, such as adviser/advisor, the copy editor simply notes the preferred spelling on a style sheet while working on a manuscript and performs a word search for any instances of the nonpreferred spelling and corrects them. Alternatively, the copy editor can simply note that the manuscript, as edited, conforms to the primary spelling in the dictionary. (Many publications use this policy as a simplifying default setting to prevent ambiguity about which spelling to employ.) Periodicals, as well as book publishers and many other companies and organizations that publish, generally have a style guide, which prescribes treatment of pertinent names and terminology; for example, an industry-focused magazine about architecture may routinely refer to the American Institute of Architects by its initials alone because the publication’s readers do not require a complete identification, and a journal about US history will dictate that all references to indigenous bovines specify bison, rather than the inaccurate popular variant buffalo. A carefully compiled style guide will document these policies, and a diligent copy editor will consistently honor them. (Writers are often unaware of the rules governing editorial inconsistency, or are not careful about applying them, and in the worst cases do not think doing so is their responsibility, or even necessary.) Web sites with user-generated content, as opposed to those that, like print publications, have an editorial staff, cannot expect all contributors to conform to style and will thus be flexible about consistency, though any text generated by the site staff should adhere to the prescribed style. Want to improve your English in five minutes a day? Get a subscription and start receiving our writing tips and exercises daily! Keep learning! Browse the Writing Basics category, check our popular posts, or choose a related post below:Yours faithfully or Yours sincerely?15 Types of Documents25 Idioms About Bread and Dessert

How to write an office manager cover letter

How to write an office manager cover letter Are you looking to pursue a new job as an office manager? Perhaps you’re excited about making a career change into this challenging new field, or maybe you’re already an office manager but would like to transition to a new company.Whatever your reasons are for wanting to secure a new position as an office manager, the good news is that there are plenty of opportunities- most companies, both large and small and across industries, employ office managers. The not-so-good news is that you can expect to encounter some stiff competition from other job seekers who will undoubtedly possess a wide range of backgrounds and experience levels.So, what does this mean for you? Simple- if you want to be at the top of the competitive food chain when you’re applying for open office manager positions you’ll need to have a pitch-perfect resume and cover letter that will grab and hold the attention of hiring personnel and potential new employers.Your cover letter is going to serve as your first impression maker out in the job market, and you’re going to want to make it a good one. According to a recent article by CareerOne, when looking for a new job â€Å"many people believe that a strategically targeted cover letter is the most important weapon you need.† With all of this said, it’s clear that using a bland, lifeless, boilerplate cover letter just isn’t going to cut it. Let’s review some proven strategies for how to write an effective office manager cover letter.Make it clear you can deliver what the company wants and needs.The truth is, great office managers typically anticipate the needs of their offices and employers before they’re even asked. They just seem to have an almost psychic ability to know what’s needed before anyone else does. This is the same operating principle that you should use when crafting your cover letters (notice we didn’t say letter- every opportunity should get a customi zed letter!).Use the information in the job posting to help inform what should be included in your cover letter. If the posting includes detailed information regarding job responsibilities, make sure your cover letter addresses each of these responsibilities. Data-driven results are best. For example, if a position is looking for someone with shipping experience, make sure your cover letter demonstrates that you’re a shipping whiz with a proven track record. If you have any extra feathers in your shipping cap- perhaps you negotiated a great shipping rate for your office in a previous job- even better.Don’t overload your cover letter so it reads more like a novel, but do hit the highlights to make sure you’re putting your best foot forward. Remember, you can also include quantifiable results like cost-savings and process improvements in your resume.If the job posting is light on details, use your knowledge of typical responsibilities handled by office managers (a n Internet search can prove helpful here), and also be sure to do some research on the company you’re applying to. Get a sense of what they do and try and anticipate their needs in an office manager- and be sure that this factors into your cover letter.Highlight your skills and how they relate to the specific position.If you’re an experienced office manager, this will certainly be to your advantage- you likely have a good sense of what the position requires and how to be effective. Make sure your cover letter, in conjunction with your resume, highlights your past experience and key accomplishments, and hopefully they mesh with what your target company is looking for in their next office manager.If you’re new to the field, this just means that you’ll need to get a little more creative- after using the job posting and a search of what responsibilities office managers typically handle, try your best to translate how the skills and experience you do have can be utilized effectively in an office manger position. Do you have experiencing ordering and negotiating for example? If so, then great- most office managers need to be good at these tasks, so be sure to speak about this in your cover letter. Your cover letter should focus on transferable skills, those skills that you possess that effective office managers also have and use regularly.Paint yourself as the ideal office manager.Perhaps you’ve worked in offices that have had office managers in the past- if so, then use this to help guide your letter. What made them successful and what didn’t work so well? Do you have any friends, family, or trusted colleagues who work as office managers? If so, pick their brains and use this information to help you write a killer cover letter that will get you noticed.Here’s the bottom line- regardless of your background and experience, getting a job as an office manager might not be a cakewalk. You’ll need to use every resou rce at your disposal to get a leg up on the competition and succeed. Use the information and strategies here to write an effective office manager cover letter- your first step on the journey to your next great job.

I'll attach it Essay Example | Topics and Well Written Essays - 500 words - 4

I'll attach it - Essay Example Moreover, the interviewee should know the responsibilities of the person in the post they are applying for. Such information can be obtained from the company’s website, and the job description in the post advertisement. Response to interview questions is critical. The best way to respond to questions is through the C.A.R strategy. The interviewee should describe the circumstance, actions taken and the result in details. This response shows deep understanding of concepts and increases the chances of the interviewee being hired. The response to general questions should be strategic. The fluency and ability to answer the general question is vital. The interviewers will want to know the strengths and weaknesses of the interviewee. They will also want the interviewee to explain what skills he/she will bring to the company if hired. It is important to prepare for such questions. The response should fit the requirements of that specific job. The appearance of the interviewee has a great impact on how well the interview goes. It is appropriate for men to dress in 3 piece suits or a shirt and a tie. The belt color should match the color of the shoes. Wearing minimal jewelry for both men and women is recommended to attain an official look. For women, it is highly recommended to wear a two piece suit. The skirt length should be below the knee, and the blouse should be conservative. Closed official shoes are more presentable during interviews. There are various types of interviews, the most common forms of interviews are telephone, video, face-to-face, panel, behavioral and case studies. When responding to a phone interview, it is recommended that the interviewee should use a landline. The interviewee should wear headphone in video and telephone interviews so that they can clearly hear and understand the questions. Most interviewers offer duration of one minute for

Birth Environments and Labour Choices Essay Example | Topics and Well Written Essays - 1500 words - 1

Birth Environments and Labour Choices - Essay Example The overall object of providing care to women experiencing labour and birth is to bring about a convincing experience for not only the woman but also to the entire family, while preserving their health, responding immediately to emergencies and preventing complications. A pregnant woman has to make various decisions regarding the place and the way she wishes to deliver her baby. As there are various options for where she may decide to have the birth along with the options of how she may decide to deliver. Despite all these factors, the environment a woman chooses to labour can greatly impact the amount of anxiety and fear she may experience. The birth setting is greatly powerful and can be regarded as a differentiating factor between a traumatic or fulfilling experience of childbirth. Attention to detail as well as careful concern of the different birth environment dimensions constitutes most favourable circumstances for the progression of labour. Hospital is an estranging environment for majority women, in which privacy issues and institutionalised routines can lead to feelings of lack of control (Lock and Gibb, 2003). It has been reported that the interventions and technology that has become usual on various labour wards was concerned in womenâ⠂¬â„¢s frustration with labour (Lumley and Brown, 1994). Enhanced anxiety induced through lack of control can intervene with the regular effective labour physiology (Steele, 1995). Since the control or lack of control are regarded as essential to the women’s labour experience and their consequential wellbeing (Simkin, 1992). It has been found that there are three categories of birth places (an essential part of the birth environment) from which women may chose the one they suppose will be the most comfortable for them during the different phases of labour. These include home birth, birth centres and hospitals.

Lists of input and output information and sources Essay Example for Free

Lists of input and output information and sources Essay Prior to outlining the input and output information, the system development life cycle must be in place so that the analysis is done accordingly. The correct nature of the inputs and the outputs would make the system design vary accordingly as it requires to capture the information and put it into a frame to interpret in a decisive manner to take further decisions. The systems development life cycle for Bead Bar is as follows: 1. Feasibility analysis: The new proposed system and the present working system are analyzed so that the ROI (Return On Investment) is obtained. The proposed system is further analyzed for economical, technical, schedule and other feasibilities so that it stands in front of all difficulties in the development of the project. The Bead bar enterprise’s key management people are involved in the process of feasibility analysis. All the inputs, outputs and external environment are studied in detail so that the underlying intricacies would be researched well for their impact and development. Inputs: Bead Bar’s inputs are in the form of company’s short and long term objectives, its financial base and credibility for years to come, its general strategic plans, consent of the advisors and directors, risk handling strategies and many others. Outputs: The feasibility has outputs in the form of higher management approval for the sustenance of the systems development, its full length use to cover all business functions, risk mitigation strategies and many others. 2. Systems planning and requirements gathering: After the system is thoroughly checked for all its inputs and outputs, the requirements phase takes the lead. All the key stakeholders of the departments and the users of the system must be taken into account for gathering the crucial departmental functions, requirements and its interaction with other departments to achieve the central goal of the enterprise. Input: It must be in the form of the users of the system who are better-off to understand and figure out the exact ground level happenings in the business. Their view of the workings of the enterprise must be captured so that appropriate implementation can be done. Output: The valuable information fetched from the users of the system must be given a representation and frame it accordingly to fix it into a system. 3. Systems Analysis and Design: Bead Bar’s system requirements are studied and the system is analyzed and designed accordingly. The flow of data is analyzed so that the system captures the entire business cycle and their functions. Inputs: It would come from the requirements gathering phase and the order of business flow. Outputs: It would result in helping the analysts and designers in the process of database handling and further development of the system. 4. Database Model: The database model for Bead Bar is as follows, which shows the interaction of the different entities of the business. Figure 1 : Database Model 5. Coding: The above design is given a representation of the business and the various functions are finally implemented at this stage. Inputs: It is in the form of requirements gathered from the previous stages and the design documents. Outputs: It results in actual implementation of the system so that it can be viewed physically. 6. Implementation and Training: This stage correlates with actual planting of the system at the Bead Bar so that the present system is replaced and the proposed system takes its place. The users must be trained to operate the business functions with the system, store and retrieve data whenever it is demanded. 7. System feedback and maintenance: The general working of the system must be responded back so that any form of negative points would be highlighted and discussed to take advantage of the system and technologies involved. 8. Systems Review and Maintenance schedule: The review and maintenance schedule must include the following: Preventative maintenance – Maintenance schedules are a necessity for keeping the resources of a system in good health. The hardware, network equipments, communication programs and software must be periodically checked whether it is up and running (Mawer, 2000).

Drunk Driving as a Social Issue Essay -- Papers, DUI, Alcohol

Drunk Driving as a Social Issue How much longer will we be forced to endure the pain and atrocities due to the carelessness of drunk driving? Drunk driving has been a problem in the United States since the introduction of automobiles; however, it did not become an important social issue until the 1980’s. At that time the political atmosphere defined crime in terms of personal choice and individual responsibility. Drunk driving was defined as a problem located within individuals. Drunk driving is illegal in every state. It is not only illegal, but unsafe to operate an automobile if you are under the influence of alcohol. When a person drinks, the alcohol is absorbed into the blood stream and various tests have been designed to measure the level of alcohol in a person’s blood. In most states, if a person has a blood alcohol level greater than .10%, that person is presumed to be too intoxicated to safely operate an automobile. Driving under the influence of alcohol is considered the nation’s most frequently committed violent crime, and in the 1980’s the public supported a wider range of non-criminal countermeasures, as well as stricter legal measures, to govern DUI’s. This movement against drunk driving was well reflected in the legislative arena. Between 1981 and 1987 some 934 new laws dealing with drunk driving were passed by state legislatures. Legal measures focus on deterring drunken drivers by providing stricter laws and punishment. Non-criminal countermeasures are concerned with reform and education and include treatment programs and educating citizens about the dangers of impaired driving. To prevent drunk driving, a combination of stricter laws with harsh punishments and non-criminal countermeasures must be i... ...they realize how unsafe it really is? It would be very tough to put a stop to drinking and driving completely, but by taking more action than ever before, maybe we can help to decrease the number of deaths and accidents. Bibliography: Bibliography Appelgate, Brandon. EFFECTS OF ALCOHOL AND DRIVING. Boston: Twayne Publishers, 1991. Vingilis, Charles. ALCOHOL FROM THE BEGINNING. New York: Broadway Books, 1995. Bandura, Stephen. ALCOHOL AS A SOCIAL PROBLEM. Chicago: Gateway Editions, 1984. Berns, Walter. IN DEFENSE OF LIBERAL DEMOCRACY. Chicago: Gateway Editions, 1984 Merquior, Jose. LIBERALISM OLD & NEW. Boston: Twayne Publishers, 1991. Murray, Charles. WHAT IT MEANS TO BE A LIBERTARIAN. New York: Broadway Books, 1997. Newman, Stephen. LIBERALISM AT WITS’ END. New York: Cornell University Press, 1984.

Banquo’s Murder Macbeth Essay

This morning, our beloved Banquo, friend of the king, was found dead. His body, bearing a slit throat and twenty deep lacerations to the face, was discovered by a farmer from the area. The farmer discovered the body outside of his Salmon farm roughly a mile from castle Dunsinane. The motive for this horrific act is still questionable. Upon questioning the farmer police were unable to discover any leads. Although the farmer produced no useful information the crime scene yielded a possible location for authorities to begin the search. When officials investigated the ditch were Banquo was found they observed footprints and drags marks that led to the road outside Castle Dunsinane, there was also another set of footprints that led straight to the castle to suggest a possible connection between the castle and the murderers. When the authorities found the scene where Banquo was expected to be murdered, a total of five sets of footprints were found at the crime scene along with blood and two sets of horse’s hoofs. The police were able to eliminate two sets of footprints as Banquo’s and another as his son Fleance’s, based on the size. What still concerns authorities is the disappearance of the young Fleance. The boy was thought to be with Banquo at the time of the murder. Police are searching for the boy diligently. The face of the murdered Banquo after his body was found a mile from Castle Dunsinane. The face of the murdered Banquo after his body was found a mile from Castle Dunsinane. From the crime scene the police have concluded that they are looking for three possible murders. With the fifth set of footprints leading away from the scene, police began their search at the castle. The authorities talked with King Macbeth, who was reported to have been acting strangely at the court gathering the previous night. The king said, â€Å"I drink to†¦our dear friend Banquo, whom we miss. † The king continued on to say that he will miss his good friend and also hopes that Banquo finds heaven. Lady Macbeth was also asked for a statement and she refused, saying only she was too weak with sadness to speak of the event. In conclusion, authorities have no credible leads or motives for this terrible crime at this time. Police ask that anyone with any information regarding the murderers contact them at their field office. Their office is in Castle Dunsinane on the second floor, they ask that people with information please contact them as soon as possible.

Importance of Education Essay

My father barely finished high school and my mother has only a sixth grade education. I was raised primarily by my mother and because of her limited educational background we faced great difficulties. As a young child I was placed into foster care with two of my siblings because after a fire occurred in our apartment building our mother did not have the resources to keep us from being homeless. We eventually reunited with our mother but not before being traumatized by the separation and the abuse imposed upon us by our foster family. As I grew up and faced many difficulties I realized a large part of our struggles as a family was our inability to progress out of poverty. I believe one of the main barriers to that progression was my mother’s lack of education. She did not have the skills and abilities that would allow her to pursue a career that could improve the lives of her children. As I am writing this essay my mother and younger siblings are currently homeless due to another fire that has happened at their Brooklyn home just two nights ago. Luckily I have my wife as a support system to aid me in assisting my family through this difficult time. I was always considered a smart child but due to a lack of resources in my home life I eventually faltered in school. In High school I became disengaged. I felt alone and disconnected from my family, friends, classmates and teachers. There was no one for me to communicate with and so I started to hate school and life. As I reflect on my past I realize that if I had a mentor or a better support system then I may not have made some of the mistakes in high school that I did. As a black man I am very proud of myself for overcoming the many obstacles I have faced in my life. Five years ago I would not have thought it would be possible for me to apply to University. It is only through hard work, persistence, dedication and a little bit of luck that I am not uneducated, unemployed, serving time or dead like a lot of the people I grew up with in Brooklyn. I am the first member of my family to attend college. I am also the only person from my group of childhood friends to be graduating from college. I think this is a great achievement but one that needs to happen more frequently in minority communities.

Multi Tasking Persuasive Essay Essay Example

Multi Tasking Persuasive Essay Essay Example Multi Tasking Persuasive Essay Paper Multi Tasking Persuasive Essay Paper formerly of the University of Michigan and now with the Federal Aviation Administration (FAA) working on security issues. And in certain cases of multitasking, Rubinstein says, you could be risking employers a dangerous outcome. In the research behind an article titled Executive Control of Cognitive Processes in Task Switching being published Monday in the American Psychological Associations Journal of Experimental Psychology: Human Perception and Performance Rubinstein and his associates David Meyer, Ph. D. , and Jeffrey Evans, Ph. D. , determined that for various types of tasks, subjects lost time when they had to switch from one task to another. These time costs increased with the complexity of the chores: It took longer, say researchers Rubinstein and Meyer, for subjects to switch between more complicated tasks. People in a work setting, says Meyer, who are banging away on word processors at the same time they have to answer phones and talk to their co-workers or bosses theyre doing switches all the time. Not being able to concentrate for, say, tens of minutes at a time, may mean its costing a company as much as 20 to 40 percent in terms of potential efficiency lost, or the time cost of Switching, as these researchers call it. In effect, says Meyer, youve got writers block briefly as you go from one task to another. Youve got to (a) want to switch tasks, youve got to (b) make the switch and then youve got to (c) get warmed back up on what youre doing. Driving while talking on a cell phone, maybe making business calls while trying to get to your next meeting, is being used by these researchers as an example of a potentially disastrous multitasking scenario. A lot of folks, says Meyer, think, Well, cell phoning while driving is really no big deal and I can get away with it. But even if you have a cell phone thats not held by hand and can be dialed by voice, you still have a really big conflict because when youre driving you need to be looking at various different places, you need to be reading signs, you need to be talking to yourself about those in order to through your mental speech – make decisions about where to go with your car. And theres no way to do that while on the cell phone because you have to use your inner ears and inner speech and even your inner eyes to imagine what the person on the phone is talking about. We found that switch cost,' says Rubinstein, increases with the complexity of the tasks. That suggests that a very simple conversation on the phone while driving a car maybe Honey, please pick up some bread on the way home might not draw too much concentration. But if the conversation becomes difficult or emotionally charged or mentally taxing like Honey, the house is burning down, what should I do? it draws more attention and more mental resources away from your primary task, which is driving the car: Youre more likely to have an accident. Reference Mark Weed, David (2010). The effects of Multi-Tasking. davidweedmark. com/2010/effects-of-multitasking/ Miller, Chris (2007). The effects of multi- tasking on the brain. http://thecommandline. net/2010/06/07/the-effect-of-multitasking-on-the-brain/ John, Thomas (2001). The effects of multi tasking on teens. http://powertolearn. typepad. com/teacher_tech_blog/2007/03/the_effects_of_. html Chris, Crow (2007). Emergency Department Workplace Interruptions Are Emergency Physicians â€Å"Interrupt-driven† and â€Å"Multitasking†? http://onlinelibrary. wiley. com/doi/10. 1111/j. 1553-2712. 2000. tb00469. x/abstract Rubenstein, Meyer (2010). Introducing multitasking to the study of travel and ICT: Examining its extent and assessing its potential importance. sciencedirect. com/science/article/pii/S0965856406000280

How to become a school counselor

How to become a school counselor School counselors are some of the most important professionals in the educational system. They can help bridge the gap between personal and educational issues for students and help students navigate life issues throughout their school careers. If you’re interested in both psychology and teaching, it can be a fulfilling career path. What does a school counselor do?School counselors (often referred to as guidance counselors as well) are educational administrative professionals who work with students to assist them on a variety of issues that can affect a student’s school day. Issues can range from class scheduling, to behavioral issues, to issues at home. Any given group of students’ needs are going to be diverse, and so the school counselor must be a versatile professional.School counselors are tasked with supporting students and promoting positive academic, social, and personal development. Their responsibilities may include:Meeting with students one-on-one or in groupsAssisting with college applications, job applications, and financial aid applicationsCounseling students on social, academic, or emotional problemsMeeting with parents as necessaryFacilitating peer counseling programsMediating conflicts between students, or between students and staffFacilitating help with personal problems like substance abuse, eating disorders, bullying, or other personal issues students may haveReferring students to social or emotional help resources like psychologists, mental health professionals, or social workersAdvocating for student well-beingSchool counselors work at all levels, from elementary school up through high school. Like teachers, school counselors work primarily during the school day and school year, but because there is an administrative component to the job there may be after school or year-round work related to the job. School counselors work in public schools, private schools, or other facilities that have educational components.What ski lls do school counselors need?Because this is a role that combines the academic needs of teaching with the personal skills of a psychologist, the skill set for school counselors is heavy on people skills and understanding.Observational Skills:Â  School counselors need to be able to determine issues and potential solutions, even if they’re not getting direct information from students. That means being able to piece together academic, social, or behavioral problems, or at least being able to assess students’ needs accurately.Listening Skills:Â  Much of a school counselor’s job is talking with students, determining what’s wrong, and working with them to find a solution (or more help). Active listening skills are key in helping students, who may have varying levels of communication skills.Conflict Resolution Skills:Â  Many students end up in a school counselor’s office because they need help resolving issues- whether that’s in the classroom, at home, or with other students. A school counselor needs to be well-versed in techniques for opening up communication, and finding healthy ways to resolve disputes.Communication Skills:Â  School counselors communicate with a number of different people: students, families, school colleagues and staff, and others. Clear, concise writing and speaking are very important, as is a strong sense of audience-appropriate communication.Organizational Skills:Â  School counselors may be working with a number of different students on a diverse range of issues, from college applications to bullying. It’s essential for the counselor to be able to keep information properly organized, so they can help meet students’ needs.Discretion:Â  School counselors can be privy to all sorts of private information about students, and so they need to be discreet.What do you need to become a school counselor?Most school counselor jobs require, at minimum, a bachelor’s degree in counseling, psychology, or a related subject. School counselors typically also have a master’s degree specifically in school counseling. Most states require some form of licensing, so make sure you know what your own state’s requirements are for school counselors.How much do school counselors make?According to the U.S. Bureau of Labor Statistics (BLS), school counselors make a median annual salary of $54,560 per year.What’s the outlook for school counselors?Like most educational careers, this is a path that will continue to grow as student bodies increase and student needs get more complex and diverse. The BLS anticipates that the demand for school counselors will grow by 11% by 2026, which is faster than average for all jobs.If you’ve got a background in psychology (or are thinking about one) and have an interest in working with students, then becoming a school counselor could be the right educational career path for you. Good luck!

Emotional Behavior Disorder Essay Example | Topics and Well Written Essays - 500 words

Emotional Behavior Disorder - Essay Example Scholars keep on identifying biological and genetic reasons behind emotional or behavioral disabilities. For instance, research illustrates that a correlation exist between prenatal drugs and childhood emotional or behavioral disorders. Cefai and Cooper (2010) notes that children who have early drug-related problems have their early childhood history marred with prenatal medications that shaped their emotions. Factors such as mood disorders, depression, and schizophrenia seem to have a genetic origin. The criteria for identification of casual biological factors require parents and those around their children to be observant of the development behaviors of such kids (Grier, 2012). Any deviation in behavior or emotions above the limit needs cautious consideration. Having full knowledge of the possibility of biological factors being part of the cause of emotional or behavioral disorder enables development and use of proper medication to alleviate the condition. Some of the notable biolo gical preventive actions of such emotional disorders include using antidepressants. Additionally, continued research into the field may bring better preventive ways. Grier (2012) reasons that the family and surrounding culture may significantly influence an individual’s behavioral disorder. People live in a social setup where family relations, extended or immediate or community, plays a critical role in their early childhood years. These environmental factors shape a person’s growth and development positively or negatively depending on the type of surrounding. Indeed, emotional problems may be a backlash of long-term adverse experiences such family as child abuse, poverty, neglect, unrealistic rules and parental stress. Poverty in a family and punitive parental disciplinary measures may cause a behavioral disorder (Scanlon & Barnes-Holmes, 2013). Possible criteria for identifying its causes involves looking at the family status of a child then linking it to his

IMF's Stuctural Adjustment Programme Essay Example | Topics and Well Written Essays - 1500 words

IMF's Stuctural Adjustment Programme - Essay Example Some of the conditions that third world debtors needed to fulfill were devaluing currency, import liberalization, privatisation, "cuts in government expenditure", continued debt servicing, economic development focused on exporting goods and moratorium on hiring and pay increases for both public and private sectors (Kreye and Schubert,1988, p.264). "The structural adjustment scheme was primarily implemented to address balance of payments issues". These issues were largely generated by internal conditions such as high inflation rates, budget deficits or inefficient allocation of resources. The IMF assumed that in order to recover from the debts, third world countries must tighten its expenditures and divert them to more productive domestic investments. However, tightening the belt meant reduced government subsidies on food and services, higher interest rates, more lay-offs, higher interest rates and taxes. The scheme inadvertently affected the poorest segments of the third world country. Ferraro and Rosser (1994) noted that instead of easing the burden debt, the policies of the IMF appeared to drive the country into further debts. The IMF's policies with exclusive emphasis on internal economic improvements failed to consider external factors such as oil price movements or global recession that might affect the fiscal positions of the third world nations. ... emphasis on internal economic improvements failed to consider external factors such as oil price movements or global recession that might affect the fiscal positions of the third world nations. Their policies had pushed the heavily indebted countries into more desperate conditions and the future of economic growth in these countries was hampered. The structural adjustment programmes were perceived as benefiting more the creditors than debtor countries. In addition, the foundation of the SAP framework was rooted in neoliberalisation and an emphasis on export capacities of debtor countries. The SAP also would require the poor country to be integrated into the international market economy. Most of the poor nations hardly had the right political and economic structures that would address the demands of the IMF SAP. Instead of easing the burden of debt, SAP appeared to have driven the poor countries into dire positions. The intent of the SAP was to remove any government controls over key economic sectors to induce a free market financial condition. Socio-Economic Impact of IMF SAP The inappropriateness of IMF structural adjustment programmes could be seen in various aspects of socio-economic structures of a debtor country. The stringent conditions imposed by the SAP on the debtor countries as a requisite to avail of the IMF financing has affected the poor nation's socio-economic fundamentals. Currency Devaluation The currency devaluation requisite of the IMF SAP meant that the population would experience increases in basic cost of goods formerly accessible. In addition, essential items like agricultural machineries, medicines and other provisions included in the development project would be expensive (Riddell, 1992, p.57). The purchasing power of the local currency

What is Hobbes account of the good Essay Example | Topics and Well Written Essays - 750 words

What is Hobbes account of the good - Essay Example Therefore, according to him, things are perceived to be good if the repercussions of undertaking it are pleasing to us. There are two forms of motion as described by Hobbes: vital motion, which runs through the entire existence span of a living creature such as the flow of blood and voluntary motion, which is processed through imagination, followed by execution of the thought. In defining what may be perceived as good, Hobbes argues that good usually produces a motion deep inside us; the motion experienced is referred to as ‘delight.’ Sovereign states do play an important role in ensuring harmonious existence of different people. This is because the sovereign states have laws, which people have to abide to, failure to which they are to face punishment. In avoiding punishment, people try to avoid doing any act that is against the stipulated laws; thus, promoting harmony. Absence of such regulating authority would lead to people undertaking different activities based on th eir perceptions. For example, a man could sleep with anyone at any location and perceive it to be good because it brings forth delight to him. How Hobbes’ account of the good is related to his account of the constitutions â€Å"of Man.† Hobbes account of the good is related to his account of constitution of man in that mechanical effects of their senses trigger human actions. According to Hobbes, a man uses his volition to direct his actions away from harmful or evil situations, and towards beneficial situations. Hobbes employs the word appetites as well as aversions to explain conflicting desires of a man. Some human appetites are natural for instance, food desires while others emanate from a man’s experiences. Certain appetites emanate in the body of a man and are experienced as disruptions and sufferings that should be overcome. Therefore, every man is stimulated to act in a way that tends to ease his discomfort, safeguard and enhance his well-being. Similarl y, a man’s actions are dictated by this innate inclination to easy the physical challenges which impinge upon his body. Desires for some ‘good’ changes with time, even though a man cease to survive if he ceases to have desires for good things. In other words, it is the nature of man to search and desire for the ‘good’ such as wealth, power and diet to achieve satisfaction of his desires. A man’s power is a strategy to achieve a better future, ‘the good’. Human power is categorized into one natural power that comes from innate capacities of his mind and body such as strength, ability, artistic capability and brevity. Secondly, instrumental power that emanates from the acquired faculties as well as friends benefits, reputation or resources. The enduring perpetual and endless appetites for power are an essential quality common to all human beings. Similarly, fear of powers and authorities of other people serves as a counterbalance fo r the power desires and prevents human beings from often competing to attain power. Addition, fear of death, war and accidents stimulates men to seek harmony (common good for all). Description of the distinctly social nature of the desires that are common to us There is impossibility for a people to live without desires just like the way they can live without imaginations. Moreover, Hobbes describes happiness to a continual progress of desires, which is derived from one object to another, and achieving a path that leads to other paths in life. Nevertheless, the reasons behind this

Analysis of Awareness of Real Estate Investment Trusts

Analysis of Awareness of Real Estate Investment Trusts Investment in general, and property investment in particular, have been traditionally regarded more as an art than a science, where investors, decision-makers and analyst rely more on their experience, subjective judgement and quantified evidence. Real Estate Investment Trust or REITs is a new medium of investment specifically in property investment in Malaysia. Malaysia is the first country in Asia to introduce property trust and only in 1989 was listed in Kuala Lumpur Stock Exchange. The property trust was then facing some issues such as potential conflict of interest, a lack of focus on asset management and thin trading volume and then led the Real Property Investment Trust to be announced. REITs in Malaysia growth perfectly with stimulate the growth of property sector in this country. Malaysia then introduces the first of its new REITs, with the Axis REIT. YTL Corporation, Malaysias biggest builder, established the second REITs later, with properties in the REIT including the JW Marriott Hotel and Starhill Shopping Center in Kuala Lumpur. Besides that, other REITs that now established in Malaysia are Hektar REITs, Tower REITs, and also UOA REITs. Other companies in Malaysia that are expecting to join for REITs include Sunway City and the Landmarks Group. Most of the REITs companies in Malaysia own the real property asset such as shopping malls, hotels and also apartment buildings and they generate income from owning the building and also rental income from the buildings. The investors physically own a part of the building depending on the size of the share that they invest. Through REITs, investors can invest any amount that they want to own REITs. They can sell it anytime with the easiest way through stocks market. Compared to normal properties, the transaction cost of buy and sell REITs are much lower. But REITs does not like other unit trust, which is sold through agents or other peoples, but it is traded in stock exchange. So it gives return to investors in form of dividend and also capital appreciation from price change. This way, shows that REITs is a secured investment that protect investors interest and it works under the guidelines or frameworks that have been set up by government. Background: The investment characteristics of property are significantly different from the characteristics of assets in other investments. REITs in Malaysia is so attractive as Malaysia now is developing country. There is still a gap between Malaysia and others develop country in Asia. In order to put Malaysia in same level with Asia develop country, most of REITs managers are with option and plan to growth their property portfolio to trade or manage rental in order to achieve it. It also will give a better yield for investor if our country is same level with others. In order to improve market performance of REITs, the REITs Company should consider developing new opportunities, acquiring more properties into their portfolio and also to some countries, or joint developing property project. The relation of both legal frameworks and the market performance will give a picture to investor and other people who interested in this investment. The REITs sector need to provide more chance to other people to invest and it will help Malaysian generate more income others than monthly salary and to boost up economy in this country. Research Question: Finance in real estate is just a popular way of investment nowadays. The market performance of REITs shows the good results this few years. With the regulation that set up by government, surely REITs is the secured investment. But is there many people in Klang Valley that come from middle-income group realise about this investment in this develop country? Objectives: The main objective of this study is to determine the level of awareness towards REITs among middle-income group in Klang Valley. In line with above, this study also seeks to study types of REITs available in Malaysia Besides, these study also to discuss about the way to introduce REITs in Malaysia in order to make REITs the favourable investment medium. Scope of Study: In overall, this research is confined to REITs in Malaysia which in an attractive investment nowadays. This study covers the types of REITs available in Malaysia and also people awareness about it. Other than that, this study is carried out to know what is the way of promoting REITs that people prefer. Methodology: This research would be done in an analytic study manner. The information that is needed to examine the issue will be obtained from primary and secondary data. The primary data refers to the first-hand data, which required data collection that is the distribution of questionnaire. The questionnaire will be distributed to certain amount of Malaysian with a different background. Secondary data or desk research refers to the data that already exist, mostly in quantitative form. In this study, most of the secondary data were obtained from; Academic research on REITs and journals. Website of REITs Company. Other dissertations. Data analysis will be done through frequency analysis. Frequency analysis is used to determine the frequency of certain choice for the questions. Most frequent answer will be given the priority. The results will be shows in diagram or graph to show the popularity answers. Significance: It is hoped that the anticipated outcome of this study can benefit the: The REITs Company where they will more alert toward the middle-income people awareness of REITs and the way people wanted REITs to be promoted. The interested investor and also the student, as a reference on the information that relates to REITs. Organisation of Research: This study consists of five chapters where the first chapter provides a brief concept and view on the topic that will be studied in this research. It consists of introduction, objective of study, scope of study, significance on research and also organisation of research. Chapter two discuss on literature review about REITs in Malaysia. The discussion will be on definition of REITs, the types of REITs in Malaysia and also the list of REITs companies. Other than that, the discussion also will describe on how REITs work and also the benefit of REITs. The definition on middle-income people and background of Klang Valley also will briefly explain. The next chapter, chapter three is on methodology. In this chapter, methods used to construct the questionnaires will be outlined. This chapter will highlight how the administration of the questionnaire which will conduct to respondents. Chapter four is the finding and analysis of data obtained through questionnaires survey. The analysis of data obtained will determine the level of awareness towards REITs among middle-income people in Klang Valley. Through the survey, the preference way of promoting REITs also can be discover. The last chapter, which is chapter five, is the conclusion and limitation of this study. The best suggestion of promoting REITs also will be stated in this chapter. The weaknesses and strengths of the study may be included. Some suggestions for further study will also be included in this study. In the next chapter, a review of related information about REITs will be explained. The explanation will cover definition, types, how REITs work, REITs companies in Malaysia, the legislation of REITs Islamic REITs and also the future prospect of REITs. Chapter 2: Literature Review: LITERATURE REVIEW: REITs which stand for Real Estate Investment Trust is an investment that relates to properties. Trust fund has been introducing in this country since 1986, but REITS; a part of trust fund is a new medium investment only famous around few years back. REITs is an investment vehicle for investors to invest in large-scale income producing real estate. With the concept like unit trust, this investment gathers pool of money from all sizes of investors. REIT based companies will invest, manage and distribute rental as dividend back to the investors by yearly basis or depends on the agreement that have been signed before.REITs is a liquidity investment which It is being trade in Bursa Kuala Lumpur with ease of buy and sells back like a normal equity. As the years flow, REITs is not new to the world especially in many other developed countries. REITs usually targets for a long term investor with moderate risk such as insurance companies, unit trust funds and even individual investors. REITs invest in a variety of real estate properties such as office buildings, shopping malls, warehouses, apartments and hotels. The investor also has the added advantages of holding a liquid asset in the form of shares that can be sold on the market unlike the real estate itself which is illiquid. Investing in REITs provides the investor with dividend income and also allows them to own a real estate portfolio rather than just a single building. This chapter then will briefly explain about Klang Valley, middle-income group, history of REITs in Malaysia, types of REITs, how REITs work, and REITs companies and also about the legislation of REITs. Klang Valley: My research focus on awareness towards REITs among middle-income people in Klang Valley, Malaysia. Malaysia is located in Southeastern Asia, peninsula bordering Thailand and northern one-third of the island of Borneo, bordering Indonesia, Brunei, and South China Sea, south of Vietnam. It is comprised of two separate geographical regions which are Malay Peninsular and the states of Sabah and Sarawak. Klang valley is an area in Malaysia comprising Kulala Lumpur and its suburbs, and adjoining cities and towns in the state of Selangor. Tis valley is named after Klang River, the principal river that flows through it which is closely linked to the early development of the area as a cluster of tin mining towns in the late 19th century. Development of Klang Valley took place largely in the area between Gombak and Port Klang but the urban areas surrounding Kuala Lumpur have since growth towards the border of Negeri Sembilan and the north towards Rawang. Klang Valley has a total population around 7.6 million people in 2009 and estimated to growth due to the people migrate from other states towards Klang Valley and also a population growth. Klang Valley is the heartland of Malaysias industry and commerce. Regions of Klang Valley and their corresponding local authority: Federal Territory of Kuala Lumpur. Kuala Lumpur City Hall. Federal Territory of Putrajaya. Putrajaya Corporation. Selangor district of Petaling. Shah Alam City Council. Petaling Jaya City Council. Subang Jaya Municipal Council. Selangor District of Klang. Klang Municipal Council. Selangor district of Gombak. Selayang Municipal Council. Selangor district of Hulu Langat. Ampang Jaya Municipal Council. Kajang Municipal Council. Selangor district of Sepang. Sepang Municipal Council. For further information about the location of Klang Valley. Middle-Income Group: There are three classes of income in Malaysia. These classes indicate Malaysian monthly income and also their household. The three (3) classes including low-income people, middle-income people, and high-income people. Below is the income groups in Malaysia. Middle-class income is define as the socioeconomic class between the working class and the upper class, usually including professionals, highly skilled labourers, and lower and middle management.( Source: http://www.answers.com/topic/middle-class). Background of REITs in Malaysia: Malaysia is the first country in Asia to introduce property trusts. In 1989, the first trust was listed in Kuala Lumpur Stock Exchange. The regulatory framework of property trust, approved by the Bank Negara in 1986, was restrictive and provided no tax transparency. But there still an issues that arise such as lack of focus on property management and also conflict of interest which led the property trust to be private. In 1995, a revision of the property trust guidelines were done but it fail to give a good impact to investors and also to market. Then, in February 2005, there is another revision with led the property trust be renamed as Real Property Investment Trust (REITs). The major income of REITs is from rental and the profit is required to distribute to holders or investors in dividend. The guidelines also been revised to provide a good regulation for a REITs in this country. Malaysia was the first Islamic country to certify REITs and also the first country in Asia where REITs conquer agriculture land. A plantation REITs also much like conventional REITs. It will be the crops planted on the land and the success will depend on the sizes of assets injected to the trust. The potential plantation to be expected is oil palm because of the high demand on the production. Other than that, palm oil also undergoing the research to become a biodiesel product and in become more attractive after the increasing in oil prices. The plantation land or agriculture land also can be developed to residential area or commercial area due to the development of town. Types of REITs: REITs has several types with drives to a different prospect of REITs but it still relates to property as a main core to invest on. In others country they apply a lot of types of REITs. But in Malaysia we only apply three types of REITs. There are Equity REITs, Mortgage REITs and also Hybrid REITs. Equity REITs: Equity REITs is a publicly traded company that, as its principal business, buys, manages, renovates, maintains and occasionally sells real properties. (block,2006).Properties are usually purchased to invest is an income-producing real estate such as hotels, shopping malls and also apartment buildings. This type of REITs is different from others because REITs usually companies will purchase or develop the property and operate it as a part of their portfolio rather than sell it. Besides, Equity REITs is a long term investment because they earn dividend from rental. In additional, this type will let investors not only just to choose the type of property they want to invest in, but also the location of the properties. (Block, 2006). It means that the investors can make a choice on their own with the advice of the agent or REITs managers in order to make a good investment and to gain a good dividend. Mortgage REITs: A mortgage REITs is a REITs that focus on makes on holds loans to the property developers. (All about Investing: The Easy Way to Get Started by Esme Faerber: page 89). Rather than investing in properties,this type of REITs sometime loans money for purchase existing mortgages. The revenue earns is from the interest charge on the mortgage loans and pass on shareholders. Mortgage REITs is more sensitive compare than other REITs because of the prices of mortgage REITs react opposite from interest rates. It is good REITs to invest if there is a rumour of dropping in interest rates. Hybrid REITs: Hybrids combine the investing principles of mortgage and equity REITs, diversifying between making mortgage loans and direct property ownership. They earn both rental and interest income. (http://www.allaboutskyscrapers.com/REIT_types.htm). They buy, develop, and manage the properties and provide financing through mortgage loans. Most hybrid REITs have a stronger position in their financing account. The most famous industry that using hybrid REITs is private healthcare industries, where the financial company will provide mortgage to healthcare company, hospital management and also to buy properties such as land and building and also medical appliances. Equity REITs seem to be the most popular REITs recently. Between three types of REITs, mortgage REITs is the most risky which in involve in lend money to developers. Every type of REITs has different level of risk so investors should study and evaluate which REITs they want to invest in. The wise result will make the investors smile widely because of the big fish. Chan, Erickson and Wang (2003) find that equity REITs pay out more dividends than mortgage REITs. The reason is that equity REITs offer the potential for capital gains in addition to current income. Structure of REITs: Source: Practice and Prospect of Islamic Real Estate Investment (I-REITs)in Malaysian Islamic Capital Market by Dr. Asyraf Wajdi Dusuki. Manager: A man or woman who controls an organization or a part of organization. Property manager: A man or woman who controls the management and maintenance of the building. He or she will ensure the building in the good condition which safe to fit tenants in. Tenant: A person who pays money (rent) to the owner of a room, flat, building or piece of land so that he or she can live in it or use it. Trustee: A person who looks after money or property for somebody else. Unit holder: An owner of one or more units in a mutual fund. How REITs Works: Its true that investment most favourable today will be the one most prized tomorrow, and then real estate is definitely due for love-in. Investing in income-generating real estate can be a great way to increase your net worth. But for many people, investing in real estate, particularly commercial real estate is simply out of their budgets. REITs is a saviour to people when with REITs people can invest in small amount but with a large-scale of real estate group. REITs which means real estate investment trust essentially the organization that own and manage a portfolio of real estate and mortgages such as shopping malls, hotels, apartment buildings and also agriculture lands. REITs does not mean for a restrict group, but this share can be own buy anyone. REITs offer people the ownership of the property without any risks because all of the problems will be covered by agents or REITs managers. There are advantages when investing in REITs because of the liquidity and diversity. It is unlike actual real estate, where REITs can be easily and quickly sold. People will face less financial risk because of investing in a portfolio rather than single building because of the problems such as irresponsible tenants, economy impact to the property rental market and market value, and so on. REITs has a board of directors that elected by the shareholders. The shareholders have a power to eliminate any board of directors that does not fulfil their requirement. The board of directors usually came from a people with an investment background especially in REITs field. They will assist a REITs managers; person who will manages the operation of the property. The power to choose what types of real estate to invest in is on board of directors. REITs investment for investors starts when they invest certain amount of money in a REITs fund. The amount of money depends on the REITs managers who will arrange the investment on the properties that have been agreed by board of director. The investors can have an eyes and ideas on what types of the properties and the location. They have a choice whether want to agree or not with the properties. If they agree with the properties, they can sign a document to clarify the investment. Then the properties will be rent out or mortgage in order to earn money. REITs has a several method to measuring the profit but the suitable one called Funds From Operation (FFO). The National Association of Real Estate Investment Trusts (NAREIT) defines FFO as: Net income (computed in accordance with generally accepted accounting principles), excluding gains (or losses) from sales of property, plus depreciation and amortization, and after adjustments for unconsolidated partnerships and joint ventures. Adjustments for unconsolidated partnerships and joint ventures will be calculated to reflect funds from operations on the same basis. Source: http://home.howstuffworks.com/real-estate/reit2.htm. The REITs industry use FFO to measure performance and to establish dividend payouts. Kallberg et al (2003) reported that REITs consistently pay out about 85% of FFO as dividends. The payouts from REITs are consistently higher than other types of equities. In other words, FFO is defined as the net income, excluding gains and losses from debt restructuring and property sales, adding back property depreciation and amortisation, and after adjustments for unconsolidated partnership and joint ventures. The net income is referring to rent and sales computed according to Generally Accepted Accounting Principles (GAAP). However FFO is not a necessary way to determine performance and dividend payouts. Not all REITs calculate FFO according to the NAREIT definition because some of the important items are missing from the formula such as maintenance, repairs and also expenses. Thus, investors must always read a companys report and any others supplemental information in order to get an exact FFO. REITs Companies: In Malaysia, there are several amount of business runs base on REITs. These companies have been success to put property market in this country in a good condition. These companies also expend the real estate industry with so much new types of building. Below is briefly an explanation about ten (10) well known REITs companies. Al-Aqar KPJ: Al-Aqar KPJ REITs established on 28 June 2006 is a Malaysian-based unit trust. The objective of this investment is to own and invest in Syariah-compliant real estate and it has been acceptable to invest in properties which compromise Ampang Puteri Specialist Hospital Building, Damansara Specialist Hospital Building, Johor Specialist Hospital Building, Ipoh Specialist Hospital Building, Puteri Specialist Hospital Building and Selangor Medical Centre Building. There are nine (9) others hospital under KPJ that potential to be injected under Al-Aqar KPJ such as Tawakal Hospital, Seremban Specialist Hospital and also Penawar Hospital. Amanah Raya: Amanah Raya REITs is subsidiary of Amanah Raya Berhad and wholly-owned by Minester of Fianace Incorporated. Amanah Raya REITs listed on Bursa Securities Malaysia Berhad on 26 February 2007 with a total asset siza of RM337 million. Today, Amanah Raya REITs has a diversification portfolio comprising hospitality, education and also commercial properties such as SEGI College, Holiday Villa Langkawi, Holiday Villa Alor Star, Wisma Amanah Raya Berhad, Wisma UEP, Permanis Factory and also Blocks AB South City Plaza. AmFirst: Established on 28 September 2006 under the Trust Deed, AmFIRST then entered into between Am ARA REIT Managers and Mayban Trustee Berhad. AmFIRST managed by Am ARA REIT Managers Sdn Bhd. Three months then, Am FIRST was listing on the Main Board of the Bursa Saham Malaysia Berhad on 21 December 2006. It shows an innovative makeover of AmFIRST, the first listed property trust fund in Malaysia. This REITS company is the largest Malaysia-based commercial REITs with exposure to the office, retail and hotel sector in Klang Valley area. Currently manages six office building, where three are located within the Kuala Lumpur Golden Triangle; AmBank Group Leadership Centre, AmBank Group Building, and also AmBank Tower, and one each in Petaling Jaya, Kelana Jaya, and Subang Jaya. AmFIRST also manages four-star hotel and a retail mall located in Subang Jaya, The Summit Subang, USJ. Atrium: Atrium REITs is a first logistic property approved in Malaysia. The objective of Atrium REITs is to invest in portfolio in order to reward investors or unit holders a maximise income and to acquire a high quality assets to achieve a long-term growth in a net income for distribution of dividend. This REITs then was first approved by the Securities Commission in October 2006 and then listed on Main Board of Bursa Saham Malaysia Berhad in April 2007. Atrium REITs has an 809, 668 sq ft (75, 220 sq mt) approved portfolio of investment properties which comprises of four freehold industrial properties currently leased to reputable and strong financially tenants. All of their properties located in Kuala Lumpur and Selangor, the fastest growing area in this country. Axis: Axis REITs is the first REITs list on Bursa Malaysia Securities Berhad on 3 August 2005. On 11 December 2008, Axis launched Islamic REITs which is the first in Malaysia. Axis own diversified portfolio of properties especially in Klang Valley, Kedah and Johor comprising of commercial offices, light industial building and also warehouse. Buildings that portray an image of Axis are Axis Tower and also Crystal Plaza. Both if this building are next door to each other and located along the busiest road, Federal Highway. These buildings are well maintain and easier accessibility. Other Axis properties are Delfi Cocoa in and BMW Asia Technology Centre PTP in Johor and also Giant Hypermarket in Sungai Petani, Kedah. Hektar: Hektar REITs is a Malaysias first retail-focused REITs. Listed on the Main Board of Bursa Saham Malaysia Securities on 4 December 2006, Hektar portfolio currently consists of shopping centres in Subang Jaya, Melaka and Muar. As of 31 December 2009, all of these properties was value of RM720 million. Hektar REITs is managed by Hektar Asset Management Sdn Bhd which a part of Hektar Group. QCT: QCT (Quill Capita Trust) REITs was listed in Main Board of Bursa Malaysia Securities Berhad on 8 January 2007. QCT is managed by Quill Capita Management Sdn Bhd. QCT main investment in REITs is a commercial properties. Until 31 December 2009, QCT has ten (10) properties with 1,288,149 sq ft net lettable area valued RM 788.4 million. The properties including part of Plaza Mont Kiara, Quill buildings, Wisma Technip and also tesco building in Jelutong, Penang. Starhill: This REITs was established on 18 November 2005 by a trust deed entered between Pintar Projek Sdn Bhd and Mayban Trustee and listed on Main Market of Bursa Malaysia Securities Berhad on 16 December 2005. Starhill REITs is focusing on retail and hotel properties investment. As for February 2010, Starhill REITs is the largest Malaysias real estate investment. This REITs has four (4) portfolio located in the heart of Kualu Lumpur; Starhill Gallery, JW Marriot Hotel, Lot 10 Shopping Centre and also The Residence at The Ritz-Carlton. Tower: Tower REITs is established on 21 February 2006. The objective of this company is to invest primarily in a portfolio of quality office building and commercial properties to provide regular and stable distributions of dividend to unit holders or investors and also to achieve a medium-term growth in the net income. In order to achieve their objective, Tower REITs implement several key strategies such as optimisation of capital structure, active asset management and also acquisition growth. The portfolio of this REITs company consists of three buildings located in Kuala Lumpur. First is Menara HLA, the 32-storeys office tower located in the heart of Kuala Lumpur Golden Triangle. With a net lettable area of 396, 820 sq ft, it has a blue chip tennats such as Hong Leong Assurance Berhad. Next, HP Towers comprises of two blocks of 9-storeys and 21-storeys and 3 levels of connecting podium. Situated in Bukit Damansara, this towers has a net lettable area of 350, 056 sq ft with a Hewlett-Packard (M) Sdn Bhd as a tenants. Lastly, Menara ING situated in Jalan Raja Chulan, the main central business district of Kuala Lumpur. Tower REITs only own 78.3% of the total share unit of the building and 100% leased out to ING Insurance Bhd. UOA: nbsp  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  UOA REITs was established on 28 November 2005 and listed on the Main Board of Bursa Saham Malaysia Securities Berhad two days later. UOA REITs is focusing on commercial properties. With a diversification portfolio of properties, UOA manages to maintain four building in Kuala Lumpur area. First is UOA Centre, a stylish 33-storeys office building situated between Jalan Pinang and Jalan Perak. Tenants of the building include financial services companies and also trading companies. Next is UOA II which located near to UOA Centre. With a contemporary designed, this 39-storeys building has a mixture of tenants from government agencies, multinationals insurance companies and law firms. Other than that, a 13-storeys office building located in Jalan Dungun, Damansara Heights name UOA Damansara is one of the UOA properties. Law firms, international associations and trading companies are a part of tenants for this building. Last is UOA Pantai located strategically in front of Menara TM. This 7-storeys of building consists of tenants include multinational corporations and so on. Regulation of REITs: In Malaysia, REITs govern by a statutory body name Security Commission Malaysia (SC). SC was established on 1 March 1993 under the Securities Commission Act 1993 and it is a financial regulatory agency. It is the central authority to regulate and develop the capital market. SC has big responsibilities in order to ensure the safety of the investors under the Act includes: Registering authority for prospectuses of corporations other than unlisted recreational clubs. Approving authority for corporate bond issues. Regulating all matters relating to securities and future contracts. Regulating the take-over and mergers of companies. Regulating all matters relating to unit trust schemes. Licensing and supervising all licensed persons. Supervising exchanges, clearing houses and central depositories. Encouraging self-regulation. Ensuring proper conduct of market institutions and licensed persons. Source:http://www.sc.com.my/main.asp?pageid=350menuid=376newsid=linkid=type= New Islamic REITs: The introduction of Islamic REITs is viewed as one of the most significant initiatives to broaden and deepen the product base of Islamic capital market in Malaysia. It can also help to enhance competitiveness of Malaysian Islamic capital market by attracting global Islamic investors who wish to diversify their investment portfolio which are Shariah compliant. Islamic REITs regulation was outlined in the Guidelines for Islamic REITs issued on 21st November 2005 by Securities Commission. (Securities Commission,2005). The Guidelines were introduced to facilitate the development of new Islamic capital market products, making Malaysia the first jurisdiction in the global Islamic financial sector to issue such guidelines and setting a global benchmark for the development of Islamic REITs. The Guidelines essentially stipulate Shariah compliance criteria to guide management companies in their activities relating to an Islamic REITs, including the types of Shariah permissible and non-permissible rental and investment activities for such fund. Islam prohibited Muslim from investing in properties whose tenants sell alcohol, pork or allo Analysis of Awareness of Real Estate Investment Trusts Analysis of Awareness of Real Estate Investment Trusts Investment in general, and property investment in particular, have been traditionally regarded more as an art than a science, where investors, decision-makers and analyst rely more on their experience, subjective judgement and quantified evidence. Real Estate Investment Trust or REITs is a new medium of investment specifically in property investment in Malaysia. Malaysia is the first country in Asia to introduce property trust and only in 1989 was listed in Kuala Lumpur Stock Exchange. The property trust was then facing some issues such as potential conflict of interest, a lack of focus on asset management and thin trading volume and then led the Real Property Investment Trust to be announced. REITs in Malaysia growth perfectly with stimulate the growth of property sector in this country. Malaysia then introduces the first of its new REITs, with the Axis REIT. YTL Corporation, Malaysias biggest builder, established the second REITs later, with properties in the REIT including the JW Marriott Hotel and Starhill Shopping Center in Kuala Lumpur. Besides that, other REITs that now established in Malaysia are Hektar REITs, Tower REITs, and also UOA REITs. Other companies in Malaysia that are expecting to join for REITs include Sunway City and the Landmarks Group. Most of the REITs companies in Malaysia own the real property asset such as shopping malls, hotels and also apartment buildings and they generate income from owning the building and also rental income from the buildings. The investors physically own a part of the building depending on the size of the share that they invest. Through REITs, investors can invest any amount that they want to own REITs. They can sell it anytime with the easiest way through stocks market. Compared to normal properties, the transaction cost of buy and sell REITs are much lower. But REITs does not like other unit trust, which is sold through agents or other peoples, but it is traded in stock exchange. So it gives return to investors in form of dividend and also capital appreciation from price change. This way, shows that REITs is a secured investment that protect investors interest and it works under the guidelines or frameworks that have been set up by government. Background: The investment characteristics of property are significantly different from the characteristics of assets in other investments. REITs in Malaysia is so attractive as Malaysia now is developing country. There is still a gap between Malaysia and others develop country in Asia. In order to put Malaysia in same level with Asia develop country, most of REITs managers are with option and plan to growth their property portfolio to trade or manage rental in order to achieve it. It also will give a better yield for investor if our country is same level with others. In order to improve market performance of REITs, the REITs Company should consider developing new opportunities, acquiring more properties into their portfolio and also to some countries, or joint developing property project. The relation of both legal frameworks and the market performance will give a picture to investor and other people who interested in this investment. The REITs sector need to provide more chance to other people to invest and it will help Malaysian generate more income others than monthly salary and to boost up economy in this country. Research Question: Finance in real estate is just a popular way of investment nowadays. The market performance of REITs shows the good results this few years. With the regulation that set up by government, surely REITs is the secured investment. But is there many people in Klang Valley that come from middle-income group realise about this investment in this develop country? Objectives: The main objective of this study is to determine the level of awareness towards REITs among middle-income group in Klang Valley. In line with above, this study also seeks to study types of REITs available in Malaysia Besides, these study also to discuss about the way to introduce REITs in Malaysia in order to make REITs the favourable investment medium. Scope of Study: In overall, this research is confined to REITs in Malaysia which in an attractive investment nowadays. This study covers the types of REITs available in Malaysia and also people awareness about it. Other than that, this study is carried out to know what is the way of promoting REITs that people prefer. Methodology: This research would be done in an analytic study manner. The information that is needed to examine the issue will be obtained from primary and secondary data. The primary data refers to the first-hand data, which required data collection that is the distribution of questionnaire. The questionnaire will be distributed to certain amount of Malaysian with a different background. Secondary data or desk research refers to the data that already exist, mostly in quantitative form. In this study, most of the secondary data were obtained from; Academic research on REITs and journals. Website of REITs Company. Other dissertations. Data analysis will be done through frequency analysis. Frequency analysis is used to determine the frequency of certain choice for the questions. Most frequent answer will be given the priority. The results will be shows in diagram or graph to show the popularity answers. Significance: It is hoped that the anticipated outcome of this study can benefit the: The REITs Company where they will more alert toward the middle-income people awareness of REITs and the way people wanted REITs to be promoted. The interested investor and also the student, as a reference on the information that relates to REITs. Organisation of Research: This study consists of five chapters where the first chapter provides a brief concept and view on the topic that will be studied in this research. It consists of introduction, objective of study, scope of study, significance on research and also organisation of research. Chapter two discuss on literature review about REITs in Malaysia. The discussion will be on definition of REITs, the types of REITs in Malaysia and also the list of REITs companies. Other than that, the discussion also will describe on how REITs work and also the benefit of REITs. The definition on middle-income people and background of Klang Valley also will briefly explain. The next chapter, chapter three is on methodology. In this chapter, methods used to construct the questionnaires will be outlined. This chapter will highlight how the administration of the questionnaire which will conduct to respondents. Chapter four is the finding and analysis of data obtained through questionnaires survey. The analysis of data obtained will determine the level of awareness towards REITs among middle-income people in Klang Valley. Through the survey, the preference way of promoting REITs also can be discover. The last chapter, which is chapter five, is the conclusion and limitation of this study. The best suggestion of promoting REITs also will be stated in this chapter. The weaknesses and strengths of the study may be included. Some suggestions for further study will also be included in this study. In the next chapter, a review of related information about REITs will be explained. The explanation will cover definition, types, how REITs work, REITs companies in Malaysia, the legislation of REITs Islamic REITs and also the future prospect of REITs. Chapter 2: Literature Review: LITERATURE REVIEW: REITs which stand for Real Estate Investment Trust is an investment that relates to properties. Trust fund has been introducing in this country since 1986, but REITS; a part of trust fund is a new medium investment only famous around few years back. REITs is an investment vehicle for investors to invest in large-scale income producing real estate. With the concept like unit trust, this investment gathers pool of money from all sizes of investors. REIT based companies will invest, manage and distribute rental as dividend back to the investors by yearly basis or depends on the agreement that have been signed before.REITs is a liquidity investment which It is being trade in Bursa Kuala Lumpur with ease of buy and sells back like a normal equity. As the years flow, REITs is not new to the world especially in many other developed countries. REITs usually targets for a long term investor with moderate risk such as insurance companies, unit trust funds and even individual investors. REITs invest in a variety of real estate properties such as office buildings, shopping malls, warehouses, apartments and hotels. The investor also has the added advantages of holding a liquid asset in the form of shares that can be sold on the market unlike the real estate itself which is illiquid. Investing in REITs provides the investor with dividend income and also allows them to own a real estate portfolio rather than just a single building. This chapter then will briefly explain about Klang Valley, middle-income group, history of REITs in Malaysia, types of REITs, how REITs work, and REITs companies and also about the legislation of REITs. Klang Valley: My research focus on awareness towards REITs among middle-income people in Klang Valley, Malaysia. Malaysia is located in Southeastern Asia, peninsula bordering Thailand and northern one-third of the island of Borneo, bordering Indonesia, Brunei, and South China Sea, south of Vietnam. It is comprised of two separate geographical regions which are Malay Peninsular and the states of Sabah and Sarawak. Klang valley is an area in Malaysia comprising Kulala Lumpur and its suburbs, and adjoining cities and towns in the state of Selangor. Tis valley is named after Klang River, the principal river that flows through it which is closely linked to the early development of the area as a cluster of tin mining towns in the late 19th century. Development of Klang Valley took place largely in the area between Gombak and Port Klang but the urban areas surrounding Kuala Lumpur have since growth towards the border of Negeri Sembilan and the north towards Rawang. Klang Valley has a total population around 7.6 million people in 2009 and estimated to growth due to the people migrate from other states towards Klang Valley and also a population growth. Klang Valley is the heartland of Malaysias industry and commerce. Regions of Klang Valley and their corresponding local authority: Federal Territory of Kuala Lumpur. Kuala Lumpur City Hall. Federal Territory of Putrajaya. Putrajaya Corporation. Selangor district of Petaling. Shah Alam City Council. Petaling Jaya City Council. Subang Jaya Municipal Council. Selangor District of Klang. Klang Municipal Council. Selangor district of Gombak. Selayang Municipal Council. Selangor district of Hulu Langat. Ampang Jaya Municipal Council. Kajang Municipal Council. Selangor district of Sepang. Sepang Municipal Council. For further information about the location of Klang Valley. Middle-Income Group: There are three classes of income in Malaysia. These classes indicate Malaysian monthly income and also their household. The three (3) classes including low-income people, middle-income people, and high-income people. Below is the income groups in Malaysia. Middle-class income is define as the socioeconomic class between the working class and the upper class, usually including professionals, highly skilled labourers, and lower and middle management.( Source: http://www.answers.com/topic/middle-class). Background of REITs in Malaysia: Malaysia is the first country in Asia to introduce property trusts. In 1989, the first trust was listed in Kuala Lumpur Stock Exchange. The regulatory framework of property trust, approved by the Bank Negara in 1986, was restrictive and provided no tax transparency. But there still an issues that arise such as lack of focus on property management and also conflict of interest which led the property trust to be private. In 1995, a revision of the property trust guidelines were done but it fail to give a good impact to investors and also to market. Then, in February 2005, there is another revision with led the property trust be renamed as Real Property Investment Trust (REITs). The major income of REITs is from rental and the profit is required to distribute to holders or investors in dividend. The guidelines also been revised to provide a good regulation for a REITs in this country. Malaysia was the first Islamic country to certify REITs and also the first country in Asia where REITs conquer agriculture land. A plantation REITs also much like conventional REITs. It will be the crops planted on the land and the success will depend on the sizes of assets injected to the trust. The potential plantation to be expected is oil palm because of the high demand on the production. Other than that, palm oil also undergoing the research to become a biodiesel product and in become more attractive after the increasing in oil prices. The plantation land or agriculture land also can be developed to residential area or commercial area due to the development of town. Types of REITs: REITs has several types with drives to a different prospect of REITs but it still relates to property as a main core to invest on. In others country they apply a lot of types of REITs. But in Malaysia we only apply three types of REITs. There are Equity REITs, Mortgage REITs and also Hybrid REITs. Equity REITs: Equity REITs is a publicly traded company that, as its principal business, buys, manages, renovates, maintains and occasionally sells real properties. (block,2006).Properties are usually purchased to invest is an income-producing real estate such as hotels, shopping malls and also apartment buildings. This type of REITs is different from others because REITs usually companies will purchase or develop the property and operate it as a part of their portfolio rather than sell it. Besides, Equity REITs is a long term investment because they earn dividend from rental. In additional, this type will let investors not only just to choose the type of property they want to invest in, but also the location of the properties. (Block, 2006). It means that the investors can make a choice on their own with the advice of the agent or REITs managers in order to make a good investment and to gain a good dividend. Mortgage REITs: A mortgage REITs is a REITs that focus on makes on holds loans to the property developers. (All about Investing: The Easy Way to Get Started by Esme Faerber: page 89). Rather than investing in properties,this type of REITs sometime loans money for purchase existing mortgages. The revenue earns is from the interest charge on the mortgage loans and pass on shareholders. Mortgage REITs is more sensitive compare than other REITs because of the prices of mortgage REITs react opposite from interest rates. It is good REITs to invest if there is a rumour of dropping in interest rates. Hybrid REITs: Hybrids combine the investing principles of mortgage and equity REITs, diversifying between making mortgage loans and direct property ownership. They earn both rental and interest income. (http://www.allaboutskyscrapers.com/REIT_types.htm). They buy, develop, and manage the properties and provide financing through mortgage loans. Most hybrid REITs have a stronger position in their financing account. The most famous industry that using hybrid REITs is private healthcare industries, where the financial company will provide mortgage to healthcare company, hospital management and also to buy properties such as land and building and also medical appliances. Equity REITs seem to be the most popular REITs recently. Between three types of REITs, mortgage REITs is the most risky which in involve in lend money to developers. Every type of REITs has different level of risk so investors should study and evaluate which REITs they want to invest in. The wise result will make the investors smile widely because of the big fish. Chan, Erickson and Wang (2003) find that equity REITs pay out more dividends than mortgage REITs. The reason is that equity REITs offer the potential for capital gains in addition to current income. Structure of REITs: Source: Practice and Prospect of Islamic Real Estate Investment (I-REITs)in Malaysian Islamic Capital Market by Dr. Asyraf Wajdi Dusuki. Manager: A man or woman who controls an organization or a part of organization. Property manager: A man or woman who controls the management and maintenance of the building. He or she will ensure the building in the good condition which safe to fit tenants in. Tenant: A person who pays money (rent) to the owner of a room, flat, building or piece of land so that he or she can live in it or use it. Trustee: A person who looks after money or property for somebody else. Unit holder: An owner of one or more units in a mutual fund. How REITs Works: Its true that investment most favourable today will be the one most prized tomorrow, and then real estate is definitely due for love-in. Investing in income-generating real estate can be a great way to increase your net worth. But for many people, investing in real estate, particularly commercial real estate is simply out of their budgets. REITs is a saviour to people when with REITs people can invest in small amount but with a large-scale of real estate group. REITs which means real estate investment trust essentially the organization that own and manage a portfolio of real estate and mortgages such as shopping malls, hotels, apartment buildings and also agriculture lands. REITs does not mean for a restrict group, but this share can be own buy anyone. REITs offer people the ownership of the property without any risks because all of the problems will be covered by agents or REITs managers. There are advantages when investing in REITs because of the liquidity and diversity. It is unlike actual real estate, where REITs can be easily and quickly sold. People will face less financial risk because of investing in a portfolio rather than single building because of the problems such as irresponsible tenants, economy impact to the property rental market and market value, and so on. REITs has a board of directors that elected by the shareholders. The shareholders have a power to eliminate any board of directors that does not fulfil their requirement. The board of directors usually came from a people with an investment background especially in REITs field. They will assist a REITs managers; person who will manages the operation of the property. The power to choose what types of real estate to invest in is on board of directors. REITs investment for investors starts when they invest certain amount of money in a REITs fund. The amount of money depends on the REITs managers who will arrange the investment on the properties that have been agreed by board of director. The investors can have an eyes and ideas on what types of the properties and the location. They have a choice whether want to agree or not with the properties. If they agree with the properties, they can sign a document to clarify the investment. Then the properties will be rent out or mortgage in order to earn money. REITs has a several method to measuring the profit but the suitable one called Funds From Operation (FFO). The National Association of Real Estate Investment Trusts (NAREIT) defines FFO as: Net income (computed in accordance with generally accepted accounting principles), excluding gains (or losses) from sales of property, plus depreciation and amortization, and after adjustments for unconsolidated partnerships and joint ventures. Adjustments for unconsolidated partnerships and joint ventures will be calculated to reflect funds from operations on the same basis. Source: http://home.howstuffworks.com/real-estate/reit2.htm. The REITs industry use FFO to measure performance and to establish dividend payouts. Kallberg et al (2003) reported that REITs consistently pay out about 85% of FFO as dividends. The payouts from REITs are consistently higher than other types of equities. In other words, FFO is defined as the net income, excluding gains and losses from debt restructuring and property sales, adding back property depreciation and amortisation, and after adjustments for unconsolidated partnership and joint ventures. The net income is referring to rent and sales computed according to Generally Accepted Accounting Principles (GAAP). However FFO is not a necessary way to determine performance and dividend payouts. Not all REITs calculate FFO according to the NAREIT definition because some of the important items are missing from the formula such as maintenance, repairs and also expenses. Thus, investors must always read a companys report and any others supplemental information in order to get an exact FFO. REITs Companies: In Malaysia, there are several amount of business runs base on REITs. These companies have been success to put property market in this country in a good condition. These companies also expend the real estate industry with so much new types of building. Below is briefly an explanation about ten (10) well known REITs companies. Al-Aqar KPJ: Al-Aqar KPJ REITs established on 28 June 2006 is a Malaysian-based unit trust. The objective of this investment is to own and invest in Syariah-compliant real estate and it has been acceptable to invest in properties which compromise Ampang Puteri Specialist Hospital Building, Damansara Specialist Hospital Building, Johor Specialist Hospital Building, Ipoh Specialist Hospital Building, Puteri Specialist Hospital Building and Selangor Medical Centre Building. There are nine (9) others hospital under KPJ that potential to be injected under Al-Aqar KPJ such as Tawakal Hospital, Seremban Specialist Hospital and also Penawar Hospital. Amanah Raya: Amanah Raya REITs is subsidiary of Amanah Raya Berhad and wholly-owned by Minester of Fianace Incorporated. Amanah Raya REITs listed on Bursa Securities Malaysia Berhad on 26 February 2007 with a total asset siza of RM337 million. Today, Amanah Raya REITs has a diversification portfolio comprising hospitality, education and also commercial properties such as SEGI College, Holiday Villa Langkawi, Holiday Villa Alor Star, Wisma Amanah Raya Berhad, Wisma UEP, Permanis Factory and also Blocks AB South City Plaza. AmFirst: Established on 28 September 2006 under the Trust Deed, AmFIRST then entered into between Am ARA REIT Managers and Mayban Trustee Berhad. AmFIRST managed by Am ARA REIT Managers Sdn Bhd. Three months then, Am FIRST was listing on the Main Board of the Bursa Saham Malaysia Berhad on 21 December 2006. It shows an innovative makeover of AmFIRST, the first listed property trust fund in Malaysia. This REITS company is the largest Malaysia-based commercial REITs with exposure to the office, retail and hotel sector in Klang Valley area. Currently manages six office building, where three are located within the Kuala Lumpur Golden Triangle; AmBank Group Leadership Centre, AmBank Group Building, and also AmBank Tower, and one each in Petaling Jaya, Kelana Jaya, and Subang Jaya. AmFIRST also manages four-star hotel and a retail mall located in Subang Jaya, The Summit Subang, USJ. Atrium: Atrium REITs is a first logistic property approved in Malaysia. The objective of Atrium REITs is to invest in portfolio in order to reward investors or unit holders a maximise income and to acquire a high quality assets to achieve a long-term growth in a net income for distribution of dividend. This REITs then was first approved by the Securities Commission in October 2006 and then listed on Main Board of Bursa Saham Malaysia Berhad in April 2007. Atrium REITs has an 809, 668 sq ft (75, 220 sq mt) approved portfolio of investment properties which comprises of four freehold industrial properties currently leased to reputable and strong financially tenants. All of their properties located in Kuala Lumpur and Selangor, the fastest growing area in this country. Axis: Axis REITs is the first REITs list on Bursa Malaysia Securities Berhad on 3 August 2005. On 11 December 2008, Axis launched Islamic REITs which is the first in Malaysia. Axis own diversified portfolio of properties especially in Klang Valley, Kedah and Johor comprising of commercial offices, light industial building and also warehouse. Buildings that portray an image of Axis are Axis Tower and also Crystal Plaza. Both if this building are next door to each other and located along the busiest road, Federal Highway. These buildings are well maintain and easier accessibility. Other Axis properties are Delfi Cocoa in and BMW Asia Technology Centre PTP in Johor and also Giant Hypermarket in Sungai Petani, Kedah. Hektar: Hektar REITs is a Malaysias first retail-focused REITs. Listed on the Main Board of Bursa Saham Malaysia Securities on 4 December 2006, Hektar portfolio currently consists of shopping centres in Subang Jaya, Melaka and Muar. As of 31 December 2009, all of these properties was value of RM720 million. Hektar REITs is managed by Hektar Asset Management Sdn Bhd which a part of Hektar Group. QCT: QCT (Quill Capita Trust) REITs was listed in Main Board of Bursa Malaysia Securities Berhad on 8 January 2007. QCT is managed by Quill Capita Management Sdn Bhd. QCT main investment in REITs is a commercial properties. Until 31 December 2009, QCT has ten (10) properties with 1,288,149 sq ft net lettable area valued RM 788.4 million. The properties including part of Plaza Mont Kiara, Quill buildings, Wisma Technip and also tesco building in Jelutong, Penang. Starhill: This REITs was established on 18 November 2005 by a trust deed entered between Pintar Projek Sdn Bhd and Mayban Trustee and listed on Main Market of Bursa Malaysia Securities Berhad on 16 December 2005. Starhill REITs is focusing on retail and hotel properties investment. As for February 2010, Starhill REITs is the largest Malaysias real estate investment. This REITs has four (4) portfolio located in the heart of Kualu Lumpur; Starhill Gallery, JW Marriot Hotel, Lot 10 Shopping Centre and also The Residence at The Ritz-Carlton. Tower: Tower REITs is established on 21 February 2006. The objective of this company is to invest primarily in a portfolio of quality office building and commercial properties to provide regular and stable distributions of dividend to unit holders or investors and also to achieve a medium-term growth in the net income. In order to achieve their objective, Tower REITs implement several key strategies such as optimisation of capital structure, active asset management and also acquisition growth. The portfolio of this REITs company consists of three buildings located in Kuala Lumpur. First is Menara HLA, the 32-storeys office tower located in the heart of Kuala Lumpur Golden Triangle. With a net lettable area of 396, 820 sq ft, it has a blue chip tennats such as Hong Leong Assurance Berhad. Next, HP Towers comprises of two blocks of 9-storeys and 21-storeys and 3 levels of connecting podium. Situated in Bukit Damansara, this towers has a net lettable area of 350, 056 sq ft with a Hewlett-Packard (M) Sdn Bhd as a tenants. Lastly, Menara ING situated in Jalan Raja Chulan, the main central business district of Kuala Lumpur. Tower REITs only own 78.3% of the total share unit of the building and 100% leased out to ING Insurance Bhd. UOA: nbsp  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  UOA REITs was established on 28 November 2005 and listed on the Main Board of Bursa Saham Malaysia Securities Berhad two days later. UOA REITs is focusing on commercial properties. With a diversification portfolio of properties, UOA manages to maintain four building in Kuala Lumpur area. First is UOA Centre, a stylish 33-storeys office building situated between Jalan Pinang and Jalan Perak. Tenants of the building include financial services companies and also trading companies. Next is UOA II which located near to UOA Centre. With a contemporary designed, this 39-storeys building has a mixture of tenants from government agencies, multinationals insurance companies and law firms. Other than that, a 13-storeys office building located in Jalan Dungun, Damansara Heights name UOA Damansara is one of the UOA properties. Law firms, international associations and trading companies are a part of tenants for this building. Last is UOA Pantai located strategically in front of Menara TM. This 7-storeys of building consists of tenants include multinational corporations and so on. Regulation of REITs: In Malaysia, REITs govern by a statutory body name Security Commission Malaysia (SC). SC was established on 1 March 1993 under the Securities Commission Act 1993 and it is a financial regulatory agency. It is the central authority to regulate and develop the capital market. SC has big responsibilities in order to ensure the safety of the investors under the Act includes: Registering authority for prospectuses of corporations other than unlisted recreational clubs. Approving authority for corporate bond issues. Regulating all matters relating to securities and future contracts. Regulating the take-over and mergers of companies. Regulating all matters relating to unit trust schemes. Licensing and supervising all licensed persons. Supervising exchanges, clearing houses and central depositories. Encouraging self-regulation. Ensuring proper conduct of market institutions and licensed persons. Source:http://www.sc.com.my/main.asp?pageid=350menuid=376newsid=linkid=type= New Islamic REITs: The introduction of Islamic REITs is viewed as one of the most significant initiatives to broaden and deepen the product base of Islamic capital market in Malaysia. It can also help to enhance competitiveness of Malaysian Islamic capital market by attracting global Islamic investors who wish to diversify their investment portfolio which are Shariah compliant. Islamic REITs regulation was outlined in the Guidelines for Islamic REITs issued on 21st November 2005 by Securities Commission. (Securities Commission,2005). The Guidelines were introduced to facilitate the development of new Islamic capital market products, making Malaysia the first jurisdiction in the global Islamic financial sector to issue such guidelines and setting a global benchmark for the development of Islamic REITs. The Guidelines essentially stipulate Shariah compliance criteria to guide management companies in their activities relating to an Islamic REITs, including the types of Shariah permissible and non-permissible rental and investment activities for such fund. Islam prohibited Muslim from investing in properties whose tenants sell alcohol, pork or allo